Cost-efficient returns with exceptional customer convenience
No labels, and most importantly, no leaving the house. swftbox makes returns easier for your customers, delivering an unmatched customer experience while improving speed to restock and resale.
Make returns as easy as deliveries.
Data shows nearly 80% of online shoppers are less likely to shop from the same retailer again due to a poor returns experience; so making the returns experience is crucial to growing your online sales.
of customers say they prefer brands offering a return service.
reduction in customer attrition.
of customers say they will pay for doorstep pickup.
swftbox improves your return on returns.
Higher customer retention and repeat purchase rate.
Drive cost savings with consolidation through our courier network.
Improved speed to resale.
Flexible tech that integrates into your current workflows.
Here’s how we’ve made returns easy for you and your customers
Your customer initiates a return and leaves items outside the door
1
Request a return for your customers with a one click and let them choose a convenient pickup time.
Our driver picks up the items from your customer
2
Our drivers will pass by your customer’s location, verify and pickup the items.
The items are verified & sorted and then returned to you
3
Our warehouse team validates the items returned and sends them over back to you within the day.
swftbox works with existing platforms to make it easier for you to keep track of return requests
We’ve partnered with the leading e-commerce platforms to make sure your journey is even easier.
